Customer Feedback

Vessel: *

Charterer: *

Project Name: *

Name: *

Your company: *

Onboard Date: *

1. HSE attitude and system compliance on vessels? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

2. HSE attitude and system compliance in management? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

3. Ability and focus to get the job done according to contract, plans and procedures? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

4.Ability and focus to be a pro-active partner in the project? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

5. Ability and focus to provide vital and accurate information to the customer? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

6. Olympic personnel competence and experience? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

7. Accommodation services (standard of cabins/common areas, cleanliness, quality of food, etc)? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

8. Energy efficiency focus and performance? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

9. Technical quality and appearance of the vessel ? *

Poor (not at all well)

Fairly good (not so well)

Good (About what I expected)

Very good (better than expected)

Excellent

N/A

Comments:

10. Feedback or suggestions for improvement (Internal use in Olympic)

11. Feedback or suggestions for improvement (External use in marketing etc)

12. How likely would you recommend Olympics’ for future projects (0-100) *

13. Any other comments?

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